Frequently Asked Questions

Frequently Asked Questions

Computer System Service

Why do I need help in managing or implementing a computer system?

IT systems help a business to meet legal requirements, manage its cash better and give information to support decision making. Implementing a new system is something that most people do rarely. If it goes wrong it can be immensely disruptive or even bring the business down. You need an experienced expert to guide you through the process.

What would Cicero do to help?

The three core activities are:

  • Establishing and justifying the need for a new system.
  • Choosing the software package from the huge variety available on the market.
  • Project managing the implementation process.

We have years of experience in all three aspects.

What characteristics should I look for in someone helping me with IT?

  • A qualified professional
  • Experienced in senior management positions.
  • A track record of implementing IT projects
  • An excellent network in the IT world.
  • Energy and organisation
  • A strong client focus
  • A solutions provider
  • Good personal chemistry

What does it cost?

We charge for our time on an hourly or daily basis, or are willing to quote fixed prices for specific packages of work. We never take commissions from IT providers where we are working on behalf of a client. Any commission that would be available is deducted from the charges that you pay.

How long does it take?

This really depends on the complexity of your situation and the state of the existing IT infrastructure within the business. The quickest implementation we have achieved took 9 days, but 2 to 3 months is typical.